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These legal terms set out how dbk8 operates your account relationship, what data we hold, and what your rights are. Access to our platform depends on your local law and eligible regions — read these terms carefully before using any part of the site.
dbk8 operates under a policy framework designed to be clear about what we collect, why we collect it, and how we use it in connection with your account. When you register and use our platform, we process the information you provide — including your contact details, payment method selections such as Upay or Bank Transfer, and your transaction history — to run your account and deliver the services you request. We do not sell your personal data to third parties. Your Upay wallet reference or Bank Transfer details are used only to process the transactions you initiate. We keep records of your account activity as required to operate the service, handle disputes and comply with applicable obligations in the regions where we are permitted to operate. Availability of this platform depends on local law and eligible regions. If access is not permitted in your location, do not use the service. Where your region permits access, these terms govern your relationship with us. We may update this policy when our practices change; the current version is always the one published at this address. If a change materially affects your rights, we will note it clearly at the top of this page before the update takes effect.
This policy applies to everything within your dbk8 account relationship — from how you log in to how your payment records are stored. Knowing what falls inside and outside its scope helps you understand where to direct any question.
Covers the registration process, login credentials, session data and any identity verification steps shown in your account area. We handle this data to keep your account secure and accessible only to you.
Covers payment activity processed through routes configured in your account, including Upay and Bank Transfer. Transaction records are retained as part of your account history and are visible under your account activity screen.
Covers game content from studios available in our lobby, page data and any communications we send to your registered contact details. We use this to operate the service and keep you informed about your account status.
Falls outside this policy. Payment processors, game studios and any external service linked from our platform operate under their own terms. We do not control their data practices, and this policy does not extend to them.
You have practical options available to you at any point in your account relationship with us. You can review the personal data held in your account by opening the account settings screen, where your registered details, payment method records and transaction history are displayed. If any of that information is incorrect — for example a wrong contact number or an outdated Bank Transfer reference — you can update it directly in the account fields or request a correction through our support route. If you want to ask about how we handle your data, or if you believe something has been processed incorrectly, you can raise a query through the support contact shown on this page. We will respond to account-related policy questions through the same channel. Where this policy permits, you may also request that specific records be reviewed. Any such request should come from your registered account contact so we can verify it is from you before taking action.
Open the account settings screen to see the personal details, payment method references and transaction history we hold for your account.
Update your contact details or payment references directly in your account fields. If a field is locked, contact support with your registered account details to request a correction.
Send a query through our published support route if you believe any data has been handled incorrectly or if you want clarification on how this policy applies to your account.
Where permitted, you can ask us to review specific account or transaction records. Submit the request from your registered contact so we can confirm your identity before responding.
If you have a question about how this policy applies to your account, use the routes below. We respond to policy and account queries through the same channels available on the site.
Open the live chat widget from any page on the site to reach our support team. Use this route for account access questions or to flag an urgent policy concern tied to your account.
Send a written query to our published support email address for detailed policy questions, data-handling requests or correction submissions. Include your registered account details so we can locate your record.
Visit the help section inside your signed-in account area for self-service policy answers, account correction fields and links to submit a formal query without leaving the platform.
We apply consistent practices across data storage, cookie use and account security so your information is handled in a way you can track and verify through your own account screens.
We keep account and transaction records for as long as your account is active and for a period after closure as required by applicable obligations. You can see your transaction history, including Upay and Bank Transfer records, in the account activity screen at any time.
We use cookies to maintain your session, remember your login state and understand how pages are used. You can manage cookie preferences through your browser settings. Disabling session cookies may affect your ability to stay logged in on mobile.
Your account is protected by the credentials you set at registration. We do not share login details with third parties. If you think your account has been accessed without your permission, contact support immediately through the live chat route.
To request changes to your stored details or to ask who handles your data on our side, use the email support route listed on this page. Submit from your registered contact so we can verify the request before acting on it.
These are the questions we get most often about how this policy applies to your account, your data and your options under it.
Access to dbk8 depends on your local law and eligible regions. If access is permitted where you are, this policy governs your account relationship with us. If local law does not permit access, these terms do not create any entitlement to use the platform.
We hold the contact details you registered with, your chosen payment method references such as Upay or Bank Transfer, and your transaction history. You can review all of this in the account settings and activity screens when you are signed in.
Yes. Open the account settings screen to update most fields directly. For locked fields — or if you believe a record is wrong and cannot edit it yourself — contact our support team via email or live chat from your registered contact details.
Payment references like your Upay wallet or Bank Transfer details are used only to process transactions you initiate. We do not pass them to third parties for marketing purposes. Records are kept as part of your account transaction history.
The current version of this policy is always at this page address. If a change materially affects your rights, we note it at the top of the page before it takes effect. Check this page periodically if you want to stay current with any updates.
Raise it through our email support route or live chat. Send the query from your registered account contact so we can verify who is asking. We will review the concern and respond through the same channel you used to reach us.